Introducing Hello Beer, the anywhere anytime app for upskilling your bar staff

Providing a consistently great quality experience will be a key reason for customers to keep coming back to your venue. Make sure your staff's beer, cider and cellar skills are at their best to serve that perfect pint which the British public just can't get at home.

Get started

In partnership with heineken

Offer your customers a
great return to their local

Your staff can continue training, even while on furlough. Providing a consistently great quality experience will be a key reason for customers to keep coming back to your venue. Make sure your staff’s beer, cider and cellar skills are at their best to serve that perfect pint which the British public just can’t get at home.

Introducing Hello Beer – the anywhere, anytime app for upskilling your bar staff

Try for free

In partnership with heineken

Perfectly poured pints don't just mean happy
customers, they also save you money

1 in 3 pints served through
a dirty beer line. ¹

2% of all pints poured end up
in the drip tray. ¹

£25,000 profit lost per year
from badly poured pints and unclean lines. ²

¹ Vianet Beer Quality Report 2019-2020. ² Vianet Beer Quality Report 2019-2020 profit lost from unclean lines plus driptray waste calculation based on: average price of a pint in the UK = £3.67 (Office of National Statistics, March 2019); average number of taps per pub = 10 (BBPA Facts on Tap 2018).

Have you ever found unfinished pints left on tables?

9 out of 10 drinkers say beer quality is important to them. ³
40% say they would leave the pub and not come back if served a bad pint. ⁴

³ The Cask Report, 2017

⁴ The Cask Report, 2018-19

Get started Try for free

Say HELLO to your new
training manager

Hello Beer is a modern take on bartender training, allowing
your staff to learn and practice in their own time

Quick and engaging learning experience

Video-based training condensed into digestible size and length

Tool boxes with easy how-to guides for point-of-need learning

Range of topics covering pouring, beer, cider, glass, and cellar management

Eight courses that can be used on the go - or downloaded to complete offline

Online certificates issued on course completion to show achievement

Pubs investing in staff training are reducing wastage and improving the customer experience

With the huge impact that social media has on today’s on-trade, online and word-of-mouth recommendations have never been so important. Pubs offering great service will attract and retain customers, meaning good cellar management and staff training is an investment worth making.